Install I/M Notes and DML Web Screens prerequisites

Prerequisites

Sage 300 Version

Web Screens for DML and/or Notes (I/M) are only available if you are running Sage 300 version 2024 and above.

Information Manager Subscription License

Requirement! Web Screens for DML and/or Notes (I/M) are only available if you have a valid subscription license for DML and/or Notes (I/M).

You can review your existing codes on the Information Manager License screen. If you have a subscription code, the expiry date will be visible and the Serial Number will start with 19, 29 or 39.

For details see: Information Manager License Screen

Tip: If you have a current perpetual license and want to run the web screens, your Sage 300 business partner can organize a switch to a subscription license. Pricing is available on request.

Install the latest update for Sage 300 System Manager

The web screens require the latest Sage 300 System Manager product updates (PU), as they include changes to the web SDK required for Orchid's web screens.

Note: DML and/or Notes (I/M) web screens rely on the Sage 300 web screens being installed and configured.

Install and activate Information Manager

On the Sage 300 server

  1. Run the Information Manager installer for the Sage 300 version you are running.

  2. Activate Information Manager (I/M) in the required databases in Sage Administrative Services.

  3. For new installations, go to the I/M License screen to enter the I/M serial number and activation code.

For details on installing, including how to install with a 30-day trial code, see: Installing Information Manager

Installing on the workstations

There is no specific installation required on workstations accessing the Sage 300 web screens.

What's Next? 

Configure I/M Notes and DML Web Screens

In Sage 300 > I/M Setup > Web Tray:

  • Install IIS Module: this updates the Sage 300 web.config file to enable the web tray

  • Install Orchid Web Windows Service (DML/Notes)

For details of next step, refer to: Install and Configure Information Manager Web Tray

Learn More

Configuration Tips for Notes and DML Web Screens

Troubleshooting Information Manager Web Screens

 Using the Web Tray