SMTP Email Examples

Email with Office 365

You can email from Orchid modules using Office 365. The exact steps depend on your Office 365 configuration. You can choose SMTP with basic authentication, use MFA and App Password, or use Microsoft Graph.

Using Office 365 and MFA

Although Orchid modules don't support 2-step authentication directly, you don't need to turn off MFA to use email using SMTP or DML with SharePoint integration. If you enable MFA, you can use it for all applications that support it.

To use Office 365 to email from Orchid modules and to use Document Management Link and SharePoint integration, users need to create an APP password for use in the Orchid module, as supported by Microsoft. 

For details, refer to Using Orchid Modules with Office365 App Passwords

Configure Email when using Office 365

When using Office 365 to email, basic SMTP authentication is disabled by default and you need to use Microsoft Graph as the email service.

Refer to Office 365 and Microsoft Graph

Note:

The details below are left in the documentation if your Office 365 setup supports basic SMTP Authentication and App Passwords.

-> smtp.office365.com:587

-> username@samplecompany.com

-> Enter Password

If using Multi-factor Authentication and App Password, enter the App passwordl.

For details, see Using Orchid Modules with Office365 App Passwords

: TLS

TLS Version

You don't select a specific TLS version. Orchid uses the .Net SmtpClient class to send emails. The SMTP Client uses the protocol configured on the operating system, based on the .NET version installed.

The email function supports Ssl3, Tls1.0, Tls1.1, Tls1.2 and Tls1.3.

Microsoft has recently stopped support for TLS1.0 and TLS1.1. Support for TLS 1.2 was added to Orchid modules in April 2020 and applies to Sage 300 versions 2018 and above.

Important! If you have any issues emailing, please ensure you download and install the latest product update for your Sage 300 version.

Useful links

Here is a link to Microsoft documentation on how to allow applications to send email via Office365. http://technet.microsoft.com/en-us/library/dn554323.aspx

 

Using Gmail

You can configure Orchid modules to email using Gmail.

Since May 2022, you cannot disable 2-step authentication in the Gmail settings and you need to use App Password.

smtp.gmail.com:587

: username@gmail.com

App password you create for the user emailing.

Tip: If there are spaces in the App password, remove the spaces before saving. Include only the characters.

: TLS

Note: In some older versions of Orchid modules, for Google mail to be setup in Outlook/other email application/device (as recipient in CC/BCC), the Google email setting has to have the option of enable POP/IMAP ticked.

When using any other email that has Transport Layer Security (TLS) encryption along with SMTP, you can prefix the email server field with “TLS:”.

For e.g.. TLS:securemail.server.net

Using SendGrid

Orchid module Email configuration using SendGrid:

Email Server -> smtp:sendgrid.net:587

Email User -> apikey

Email Password -> Enter Password

Encryption: TLS

E-Email Comes From -> the email address associated with the Sendgrid account

 

Here is a link to SendGrid documentation on integrating with the SMTP API

Sendgrid: integrating-with-the-smtp-api

Here is a link on How to send email using the SMTP Relay

SendGrid smtp guide

Using Hotmail

Email Server -> smtp.live.com:587

Email User -> username@hotmail.com

Email Password -> Enter Password

Encryption: TLS