Install EFT Processing Application

To get started with EFT Processing, you need to install the EFT Processing XML application.

Installation files are available to Sage registered partners on the Orchid Systems website. Log on to the website with the partner details and navigate to Product downloads page.

The file includes custom fields and tables to store and display the information required to use EFT Processing.

For details on the custom objects created, refer to Custom Objects created by EFT Processing

Installing an update

If you have previously installed the Orchid application and need to install the latest update, you generally only require to perform steps 1 and 2 (install the application in Platform Services) and step 5 (restart the Sage Intacct session).

In some cases, you may need to reselect the EFT Roles and permissions.

Steps to install

Step 1. Go to Platform Services > Install Application

Unzip the downloaded file and save the Orchid_EFT.xml application file to your desktop.

In Sage Intacct, go to Platform Services > Install Application >

Tip: If you do not see Platform Services in the list of modules, ask the Sage Intacct Admistrator to Enable Platform Services in Company \ Admin \ Subscriptions

Note: You must not use Platform Services > Custom packages to install the ORCHID_EFT.XML file. If you receive an Internal error received / Uncaught exception error, check that you are using Platform Services > Install Application.

Step 2. Install the application

  • Select Install from XML

  • Choose the Orchid_EFT.xml file saved on your desktop

  • Click Install

  • The import creates custom tables, menu items, custom screens and adds user-defined fields to AP Vendor, AR Customer and Time and Expenses Employees.

The following objects are created:

Step 3. Create Web Services Sender ID

Create the “ajax” Web Services user

Select Company \ Setup \ Company from the Main Sage Intacct Menu

Select the Security Tab, scroll down to “Web Services authorizations” and insert the sender id “ajax” if you do not already have one.

Step 4. Setup Role/User Permissions

Detailed steps depend on whether you are importing the module as an External or an Internal User

Refer to Configure Security

Step 5. Refresh / Close and re-open

Close and re-open the Sage Intacct session after the 3 steps above have been completed.

You should now see the Orchid EFT Menu.

You can drag this menu to your required position (for example,. below Accounts Payable)

Step 6. EFT Overview

You can see the Orchid EFT objects in the Overview. In addition, EFT Processing adds extra fields to the Accounts Payable > Vendors / Suppliers, to the Accounts Receivable Customers and the Employee screens.

Important! Available features depend on your Licence code.

Tip: You can move the Orchid EFT Menu and add some menu options to your Favorites Menu using standard Sage Intacct functionality.

Troubleshooting Installation

You should be able to access all the options (e.g. EFT Banks)

Issues Solutions
No buttons e.g. “Add” or “Delete” Check the ajax Web Services User has been created
No Menu

Check Permissions

Restart the browser. In some cases, you may need to wait a little while for the new permissions to propagate.

Uncaught Error Exception when installing

Check that you are using Platform Services > Install Application. You must not use Platform Services > Custom packages to install the ORCHID_EFT.XML file.