Item Return Rate Report Features

The Item Return Rate report lists details of your returns by item, by customer and provides options which allow you to produce a variety of versions of the report.

 

For instructions on printing the report, see Item Return Rate Report Printing

Information printed on the report

The report lists:

  • Item Number/s and Item Description.

  • RMA detail information including Customer Number, Customer Name, Quantity and Amount Sold and Quantity and amount Returned, with Totals.

  • Returns as a percentage of sales.

Note:

Print detail

When you run in "Summary" (do not select ), Item Return Rate report displays the total sales and returns for the selected items and selected date range.

If you select "" , Item Return Rate displays details by customers for all the selected items and selected date range. The "Detail" report does not show total sales for the items on the report, but rather total sales for the customers which have returns.